The Songhai InstituteJul 11, 20194 minGoogle spent 10 years researching what makes the 'perfect' manager — here at the top 10 traits they By Justin Bariso If you have great managers and team leads, not only will you get the best out of your people, but they'll also be more...
The Songhai InstituteMay 28, 20193 minWhy Net Promoter Score is past its primeWhy Net Promoter Score is past its primeThe metric was useful in simpler times, when companies were beginning to understand the importance of customer experience. But it’s time...
The Songhai InstituteMay 21, 201917 minHow Women Can Succeed by Rethinking Old HabitsFemale professionals looking to their next promotion or job should identify the self-limiting behaviors that may stand in their way. by...
The Songhai InstituteMay 20, 201914 minLeadership and innovationLike short skirts, innovation has traditionally swung into and out of fashion: popular in good times and tossed back into the closet in...